Previously, inquiries, file adjustments, and submission of materials had to queue up at different windows. Now that the windows are open, everything can be done in one window at a time, which is very convenient. Ms. Wang, who had just finished her business, sighed. This change stems from the precise reform of the district government service center (hereinafter referred to as the "center") - the legal person regional "all rounder window", driven by the combination of window functions and personnel capabilities, realizing the transformation and upgrading of enterprise affairs from "consultation and acceptance turnaround" to "one window all rounder".

　　From "Classification Acceptance" to "Comprehensive Integration"

　　The center takes "removing barriers and connecting channels" as a breakthrough point, breaks the original "segmented" window layout, and constructs an "all-round window" service framework. It integrates and upgrades the previously scattered links such as consultation guidance, material acceptance, and file retrieval in different windows, promoting the transformation of "ordinary comprehensive windows" into "all-round comprehensive windows", realizing "one-stop integrated services" from pre review consultation to business completion, and bidding farewell to the "window relay race". At the same time, in response to high-frequency transactions such as enterprise machine-readable file printing and public security, procuratorial and judicial affairs, the center has opened a "green channel". Instant business will automatically trigger priority channels through the system, and routine matters will be "circulated in order" to achieve "linking when picking up numbers and accelerating when accepting". Through the process reengineering of "series to parallel", enterprise affairs will be transformed from "multi head docking" to "one window closed loop".

　　From 'specialized job responsibility' to 'comprehensive and all-round'

　　To support the service efficiency of the "all-in-one window", the center implements a dual job rotation training program of "consulting post+acceptance post", aiming to reshape job capabilities with the goal of "integrating consulting and acceptance". On the one hand, we focus on high-frequency fields such as business registration and engineering construction, and focus on mastering business skills such as pre examination of requirements, printing of archives, and legal affairs. Through the "training of old and new employees and dynamic job rotation through AB angle mutual learning", we ensure "accurate response" to cross disciplinary consultations and truly achieve "one position, all powerful"; On the other hand, we will extract the experience of original window services and focus on improving core skills such as policy interpretation and system operation guidance. Through the two-way ability enhancement of "policy understanding+proficient operation", window personnel not only master the ability of multi business consultation and acceptance, but also proficiently master various specialized skills. The enterprise has transformed from "searching for windows by category" to "one-stop service", truly forming a collaborative model of "zero switching of consultation and acceptance, zero interruption of service environment".

　　Next, the center will take the "omnipotent window" as the hub, continuously deepen the reform of the "zero perception" window, actively explore the DeepSeek intelligent assistance system, and promote the upgrading of government services from "human experience driven" to "data intelligence empowered" through intelligent guidance, data collaboration and other functions.